Every once in a while, I get a call from a customer asking if I am still doing Computer House Calls. Or someone else will check to see if I am accepting new customers. The answer is always a resounding YES!
I do not always hear from my customers on a truly regular basis. Some of you even are able to do without me for really long stretches at a time. But I am in this for the long haul. December will mark the nineteenth year of coming to you, and helping make your computers behave. I do not want to even think of retiring for another twenty.
Many people dislike their jobs. I am not one of them. One of my patented comments for years has been that “Computers are Boring, but People Aren’t.” And they are not! I talk to customers about who they are, what they do, and what they’ve seen. I have worked with everyone, and anybody, and they all have lived unique lives.
My oldest customer who will be 99 this month, and I have known him for 16 years, since he was just a kid of 83. The youngest was an 8 year old, and she’s a sophomore in college today. I brush shoulders with the Everyman, and I have customers who have worked with Presidents. The stories I hear, and the people I meet, are part and parcel of what I do, and most importantly why.
My customers are MY PEOPLE. It is my job to take care of their computer needs. But I also believe that it is my job to care about them. Whether they need help with something specific, or just need something looked at that they don’t understand, I’ll be there. If it seems out of my area, I still will try to provide an answer. I hope I can be of service, and if not, at least of some use.
I started out in this business believing that I was collecting customers. What those customers have taught me is that I am also collecting friends.
Am I still doing Computer House Calls? You bet! I am waiting for your call right now. I look forward to talking to you soon.